Hello All,There are some users that RT won't send email to, upon 'Reply'ing to a ticket, these users, both as Requestors and as AdminCC's, are not listed in the "This message will be sent to" box.
On a clean install (rt3.4.5, perl5.8.8, postgresql7.4, apache1.3, solaris10) there are four autocreated users. Each user is a global SuperUser, each user is a watcher in the default General queue. The same two users are consistently not sent email. The other two users are always sent email, both as Requestors and as AdminCC's.
"not sent email" means that they never receive email from RT and are never listed on the "Update Ticket" page.
rt.log doesn't contain an error, even at [debug]. The default scrips are in place. All four users are privileged, Global SuperUsers and AdminCC Watchers on the queue.
I'm at my wit's end, any suggestions greatly appreciated. Thanks, Isaac Vetter
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