I'm using RT 3.6.1.
When creating new tickets via the "Create ticket in" button on
the home page (i.e., the https://.../Ticket/Create.html form
the ticket is created by the addresses in the CC line are
not cc'ed with a copy of the update.
The only outgoing message is the AutoResponse.
The addresses appear in a CC header in the new ticket history, tho'.
Anyone else experience this? know what may be causing it?
Gary
--
Gary Hall [EMAIL PROTECTED] | Voice (604) 291-5925
Faculty of Applied Sciences | Fax (604) 291-5404
Simon Fraser University |
Burnaby, B.C. V5A 1S6 |
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