Thanks Ken. We actually filter our mail through SpamAssassin before
going to RT but are still getting lots of spam...
Marcela
Kenneth Marshall wrote:
Since RT uses a DB already, it is very nice to put an effective
spam quarantine function like DSPAM in front of the RT system.
Then the number of "spam" tickets is minimized.
Ken
On Fri, Oct 20, 2006 at 12:08:56PM -0400, Marcela K. Tello-Ruiz wrote:
Hello!
Does anyone know how to move a group of "Spam" messages into my "Spam"
queue at once. Or in other words, is there any way to do the following
steps for a number of tickets at once, in batch/bulk (rather than
one-by-one):
1. Click on the ticket to display it
2. Click on "Basics"
3. Go to the "Queue" drop-down menu and click on "Spam"
4. Click on "Save changes" at the bottom of the screen
Thanks!
Marcela
PS: An ideal way would be through an option that allowed me to select
the junk messages from my tickets list (from the RT's "Home" page), but
could not find an intuitive way to do this...
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