Are you using the Bayesian filter w/ training in Spamassassin? We have found that to be much more effective at producing high 9's spam identification accuracy and DSPAM was a better version of the Bayesian filter.
Ken On Fri, Oct 20, 2006 at 12:19:50PM -0400, Marcela K. Tello-Ruiz wrote: > Thanks Ken. We actually filter our mail through SpamAssassin before > going to RT but are still getting lots of spam... > > Marcela > > > Kenneth Marshall wrote: > >Since RT uses a DB already, it is very nice to put an effective > >spam quarantine function like DSPAM in front of the RT system. > >Then the number of "spam" tickets is minimized. > > > >Ken > > > >On Fri, Oct 20, 2006 at 12:08:56PM -0400, Marcela K. Tello-Ruiz wrote: > > > >>Hello! > >> > >>Does anyone know how to move a group of "Spam" messages into my "Spam" > >>queue at once. Or in other words, is there any way to do the following > >>steps for a number of tickets at once, in batch/bulk (rather than > >>one-by-one): > >> > >>1. Click on the ticket to display it > >>2. Click on "Basics" > >>3. Go to the "Queue" drop-down menu and click on "Spam" > >>4. Click on "Save changes" at the bottom of the screen > >> > >>Thanks! > >> > >>Marcela > >> > >>PS: An ideal way would be through an option that allowed me to select > >>the junk messages from my tickets list (from the RT's "Home" page), but > >>could not find an intuitive way to do this... > >> > >> > >> > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
