I have our 2 DNS servers listed in resolv.conf. And Yes the DNS has an A record.
Roberto Carvajal University of Miami 305-986-3398 -----Original Message----- From: Kosta Lekas [mailto:[EMAIL PROTECTED] Sent: Tuesday, October 31, 2006 3:45 PM To: Carvajal, Roberto A.; [email protected] Subject: RE: [rt-users] How to send mail when a ticket comes in It looks like you are having DNS issues. That is why apache is complaining as well. Have you listed your DNS servers in /etc/resolv.conf? Have you added an A record for your RT server in DNS? Kosta Lekas -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Carvajal, Roberto A. Sent: Tuesday, October 31, 2006 1:26 PM To: [email protected] Subject: [rt-users] How to send mail when a ticket comes in Hey Everyone, We have RT 3.6.1 installed on Fedora Core 5. We are having some troubles sending and receiving mail. E-mails can only be sent to the IP address of the RT server and not the domain name. Also, once a ticket is received RT does not send a mail to Watchers of the GROUP that has rights to Watch the QUEUE the ticket enters into. Is there a way to do this? Also, when httpd (apache) starts up it says "Could not reliably determine the server's fully qualified domain name, using *.*.*.* for ServerName. Other than these things RT appears to be working normally. I've tried Googling errors and going to sendmail and apache support pages. Please help, thank you in advance. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
