-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 don garbage wrote: > Hi all, > > The problem continues and my users are becoming very impatient with me. > > Can someone lend a hand? Please refer to this email thread for the > problem I'm having. > > Thanks, > Don
Hi Don. I did reply to you a couple of days ago (sent private email because I accidentally "replied" instead of "reply all"). My reply was: > Sorry Don. I missed your post. > > You asked, "mod_fastcgi is not installed. Should it be?" > > The answer is YES. You want something to accelerate the Perl code. > Without it Apache has to spawn a process, run the Perl interpreter, then > execute the code. This takes time and can make an otherwise snappy > application seem like a dog. Sound familiar? > > With mod_fastcgi you'll have the interpreter always warmed up and ready > in the bullpen. Calls from the webserver to execute some Perl code > won't be delayed while the process sets up, so your users will be > waiting only for the code to execute, which is generally quite fast. > > I don't know anything about Ubuntu and how they lay things out, or even > which package manager they use. Our internal docs describe our setup > for RT on CentOS 4 (A respin of RHEL). I'd be happy to send you our > instructions but you'd have to adapt them to Ubuntu. The difficulties > you'd have doing that depend on your Linux admin skills. > > Barry So, have you installed fastcgi yet and I missed your post? Barry -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.2.6 (GNU/Linux) iD8DBQFFUKpyCFu3bIiwtTARAs2JAJ405mQc7jtm4/JgmQz75NIlvHkPUwCfT5UR Bk8M+nIiO9DCrrvFMKheTAM= =ZAJl -----END PGP SIGNATURE----- _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com