Dan,
Nope. We are on 3.4.4 heading toward 3.6.2. We have our owners update
the tickets to make sure everything is as it should be before allowing
them to be resolved, rather than expecting the requestors to know what
to do or to enter required fields. That way, we can better control what
the results look like for an audit. We only have ticket mandatory
fields. Sorry.
Kenn
LBNL
Dan Parsons wrote:
Okay, got it. Hey, do you know anything about my previous question,
about why field validation doesn't work properly from SelfService?
Dan Parsons
Sr. Systems Administrator
Luxtera, Inc.
On Nov 10, 2006, at 10:10 AM, Kenneth Crocker wrote:
Dan,
You don't. You disable it. If you want the Queu and all data
related to
it deleted from the database, you would be getting into a REAL delicate
delete process. That's probably why RT designed it to disable a Queue
only. That's my best guess.
Kenn
LBNL
Dan Parsons wrote:
Please forgive the newbieish question, but how do I simply delete a
queue? I'm logged in as root and I can't see the option anywhere. I
searched the wiki and couldn't find anything. I searched the mailing
list archives and all I can find are people asking about how to delete
just a queue with no one responding.
How can I delete a queue?
Dan Parsons
Sr. Systems Administrator
Luxtera, Inc.
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