I am fairly new in the RT arena, but I am having some difficulties. I have created some sample tickets to do some testing. Everything seems to work well except the search functionality. I try to search from something within the ticket (ie the body of the ticket) and I get zero returned results. However, I am able to search for something within the ticket subject and get a returned result. Is RT able to search through the ticket body to return results? Or do I have to modify it is some what to where the results will return when I search for something within the ticket body.
I have researched this problem in the wiki and through google, without any luck. Hopefully someone will be able to shed some light on this subject. Thanks, Kyle _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
