Hi there!!
I am a little new at RT, so I apologize if I skipped something...
I´m using RT 3.6.1 on Debian with Postgres 8.1.5.
Everytime I create a ticket, I have to select the owner on the drop-down
by its username.
I wanted to know how to change this so I can select the owner by the
owner´s Name (as set in the user´s Real Name, or Nickname field).
Is this implemented already?
Thanks a lot.
Mario Gomide
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