Greetings,
First off i'm in love with RT. It's stream lined and consolidated
my IT staff like crazy. I couldn't think of anything better.
I do have a question though, is there a way for an email to be sent
out when a new ticket is created, updated, and/or put in my queue?
I looked around the WIKI and to no avail...
Thanks in advance!
-J
Best Regards,
JJ Asghar
Network Administrator
Free: (800) 729 3400
Direct: (512) 623 5619
Fax: (512) 339 9592
mailto: [EMAIL PROTECTED]
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
