>As a code-blind admin I would love to see a slicker front end out of the >box: I know lots of people will have applied their web design skills to >build on RT but I for one can't.
Heh, be careful what you wish for. We used a previous product with a very slick rich interface (PC-based client, with all the richness), and that drove us screaming to RT. The ability to have a frontline consultant use RT with almost no extra training is really nice. bobg _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
