Hi all, I recently upgraded from RT 3.6.3 from 3.6.1, and today I created 7 new queues in the same manner that I have always done it before in previous versions.
My problem is, however, that all of the new queues only show up in the list "Configuration -> Queues", but not in either of: - The right-most drop down list "New ticket in" - The drop down list in the Ticket edit page "Basics" - The drop down list in the Ticket edit page "Jumbo" I can create tickets via mail in any of the new queues, so it looks like the rt-mailgate can use it. I have no per-queue rights on any of my queues, old or new. I do have Global group rights as follows: Everyone ======== CommentOnTicket CreateTicket DeleteTicket ModifySelf ModifyTicket ReplyToTicket SeeCustomField SeeQueue ShowTicket ShowTicketComments Operations ========== AdminAllPersonalGroups AdminCustomField AdminGroup AdminGroupMembership AdminOwnPersonalGroups AdminQueue AdminUsers AssignCustomFields CommentOnTicket CreateSavedSearch CreateTicket DelegateRights DeleteTicket EditSavedSearches LoadSavedSearch ModifyACL ModifyCustomField ModifyOwnMembership ModifyQueueWatchers ModifyScrips ModifySelf ModifyTemplate ModifyTicket OwnTicket ReplyToTicket SeeCustomField SeeGroup SeeQueue ShowACL ShowConfigTab ShowOutgoingEmail ShowSavedSearches ShowScrips ShowTemplate ShowTicket ShowTicketComments StealTicket SuperUser TakeTicket Watch WatchAsAdminCc I am using RT as a member in the above "Operations" group. What have I forgotten when creating my new queues? Any ideas? Thanks in advance! /Anders Ekstrand _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
