Restart your browser. On Mon, 2007-05-07 at 18:15 +0200, Anders Ekstrand wrote: > Hi all, > > I recently upgraded from RT 3.6.3 from 3.6.1, and today I created 7 new > queues in the same manner that I have always done it before in previous > versions. > > My problem is, however, that all of the new queues only show up in the > list "Configuration -> Queues", but not in either of: > > - The right-most drop down list "New ticket in" > - The drop down list in the Ticket edit page "Basics" > - The drop down list in the Ticket edit page "Jumbo" > > I can create tickets via mail in any of the new queues, so it looks like > the rt-mailgate can use it. > > I have no per-queue rights on any of my queues, old or new. > > I do have Global group rights as follows: > > > Everyone > ======== > CommentOnTicket > CreateTicket > DeleteTicket > ModifySelf > ModifyTicket > ReplyToTicket > SeeCustomField > SeeQueue > ShowTicket > ShowTicketComments > > > Operations > ========== > AdminAllPersonalGroups > AdminCustomField > AdminGroup > AdminGroupMembership > AdminOwnPersonalGroups > AdminQueue > AdminUsers > AssignCustomFields > CommentOnTicket > CreateSavedSearch > CreateTicket > DelegateRights > DeleteTicket > EditSavedSearches > LoadSavedSearch > ModifyACL > ModifyCustomField > ModifyOwnMembership > ModifyQueueWatchers > ModifyScrips > ModifySelf > ModifyTemplate > ModifyTicket > OwnTicket > ReplyToTicket > SeeCustomField > SeeGroup > SeeQueue > ShowACL > ShowConfigTab > ShowOutgoingEmail > ShowSavedSearches > ShowScrips > ShowTemplate > ShowTicket > ShowTicketComments > StealTicket > SuperUser > TakeTicket > Watch > WatchAsAdminCc > > > I am using RT as a member in the above "Operations" group. > > > What have I forgotten when creating my new queues? Any ideas? > > Thanks in advance! > > > /Anders Ekstrand > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
