Many thanks! It really was that simple, and still I didn't try that until now...
Best Regards - Anders On Mon, 2007-05-07 at 13:36 -0400, Matthew Keller wrote: > Restart your browser. > > On Mon, 2007-05-07 at 18:15 +0200, Anders Ekstrand wrote: > > Hi all, > > > > I recently upgraded from RT 3.6.3 from 3.6.1, and today I created 7 new > > queues in the same manner that I have always done it before in previous > > versions. > > > > My problem is, however, that all of the new queues only show up in the > > list "Configuration -> Queues", but not in either of: > > > > - The right-most drop down list "New ticket in" > > - The drop down list in the Ticket edit page "Basics" > > - The drop down list in the Ticket edit page "Jumbo" > > > > I can create tickets via mail in any of the new queues, so it looks like > > the rt-mailgate can use it. > > > > I have no per-queue rights on any of my queues, old or new. > > > > I do have Global group rights as follows: > > > > > > Everyone > > ======== > > CommentOnTicket > > CreateTicket > > DeleteTicket > > ModifySelf > > ModifyTicket > > ReplyToTicket > > SeeCustomField > > SeeQueue > > ShowTicket > > ShowTicketComments > > > > > > Operations > > ========== > > AdminAllPersonalGroups > > AdminCustomField > > AdminGroup > > AdminGroupMembership > > AdminOwnPersonalGroups > > AdminQueue > > AdminUsers > > AssignCustomFields > > CommentOnTicket > > CreateSavedSearch > > CreateTicket > > DelegateRights > > DeleteTicket > > EditSavedSearches > > LoadSavedSearch > > ModifyACL > > ModifyCustomField > > ModifyOwnMembership > > ModifyQueueWatchers > > ModifyScrips > > ModifySelf > > ModifyTemplate > > ModifyTicket > > OwnTicket > > ReplyToTicket > > SeeCustomField > > SeeGroup > > SeeQueue > > ShowACL > > ShowConfigTab > > ShowOutgoingEmail > > ShowSavedSearches > > ShowScrips > > ShowTemplate > > ShowTicket > > ShowTicketComments > > StealTicket > > SuperUser > > TakeTicket > > Watch > > WatchAsAdminCc > > > > > > I am using RT as a member in the above "Operations" group. > > > > > > What have I forgotten when creating my new queues? Any ideas? > > > > Thanks in advance! > > > > > > /Anders Ekstrand > > _______________________________________________ > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > > > Community help: http://wiki.bestpractical.com > > Commercial support: [EMAIL PROTECTED] > > > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
