José de Paula Eufrásio Júnior wrote:
[snip]
But I have other fields, like CF.{Classificação do Chamado} that are
not working with the CommandByMail extension. No log messages,
nothing, it just don't execute the command. I have two theories:

1) The extension has some problem with the field name using
spaces/special/non-ascii characters
[snip]
My intuition would suggest #1. The field parser is pretty naive. I had trouble with it trying to parse Disclaimer: text in empty email messages and wrote an email filter to pre-process the messages.

--
Robert G. Werner (Network Systems Administrator)
[EMAIL PROTECTED]

559.244.3734

Atlanta makes it against the law to tie a giraffe to a telephone pole
or street lamp.
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