I agree that it's most probably an issue with encodings, but I don't
when we'll have time to fix it, so patches are welcome.
On 5/16/07, Robert G. Werner <[EMAIL PROTECTED]> wrote:
José de Paula Eufrásio Júnior wrote:
[snip]
> But I have other fields, like CF.{Classificação do Chamado} that are
> not working with the CommandByMail extension. No log messages,
> nothing, it just don't execute the command. I have two theories:
>
> 1) The extension has some problem with the field name using
> spaces/special/non-ascii characters
[snip]
My intuition would suggest #1. The field parser is pretty naive. I
had trouble with it trying to parse Disclaimer: text in empty email
messages and wrote an email filter to pre-process the messages.
--
Robert G. Werner (Network Systems Administrator)
[EMAIL PROTECTED]
559.244.3734
Atlanta makes it against the law to tie a giraffe to a telephone pole
or street lamp.
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
--
Best regards, Ruslan.
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
