Hi, Is there a way to have RT send a e-mail whenever a new ticket is available in a queue? I tried adding our 'sysadmin' group to the CC watchers list of the queue but that doesn't seem to do what I expected.
Nico (running RT 3.6.1-4 on Debian Etch) -- Nico De Ranter <[EMAIL PROTECTED]> _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
