I thought I might Bump my question in case it got lost in the weekend mail. J
BenR p.s. apologies for the signature, I am trying to get that appendage changed. ;-) From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ben Robson Sent: Saturday, 14 July 2007 4:00 PM To: [email protected] Subject: [rt-users] Show updated tickets Greetings. I am attempting to work out how to highlight tickets in searches that were last updated by someone other than the owner. So far I have defined css components called .updatedoddline and .updatedevenline and have also worked out I need to put a test statement around "$m->out('<tr class="' . ( $Warning ? 'warnline' : $i % 2 ? 'oddline' : 'evenline' ) . '" >' );" in <foobar>/Elements/CollectionAsTable/Row In pseudo-code what I think I need to wrap around this line (and similarly with the later line) is: If ($SearchResult->Owner ne $SearchResult->LastUpdatedBy) { $m->out('<tr class="' . ( $Warning ? 'warnline' : $i % 2 ? 'updatedoddline' : updated'evenline' ) . '" >' ); } else { $m->out('<tr class="' . ( $Warning ? 'warnline' : $i % 2 ? 'oddline' : 'evenline' ) . '" >' ); } But what I can't work out is the right syntax/code for "$SearchResult->Owner" and "$SearchResult->LastUpdatedBy" for the test. Does anyone have any tips for me? Thanks, BenR ****** Internet + Voice + Telephony + IT Services + Hardware/Software ****** February 2007 - Systems integration company TLC IT's product / services expansion is complete, with the introduction of Voice and Internet services rounding out their Juniper Elite Security Partnership, Avaya Telephony and traditional IT Infrastructure support services. "With the expansion of our business into Telephony and Security over the past 18 months, it made perfect sense to introduce Voice and Data services" stated Managing Director Alan Champan. "Clients want a single point of contact or more importantly a single point of responsibility when it comes to managing all these services, our client enjoy not only the benefits of dealing with one organisation, but also cost savings by combining all these services, both in management and direct product costs, it is a win / win situation." TLC IT is set to become one of the largest IT & T organisations in Australia, for further information on our services visit www.tlcit.biz or call 03 9922 0000 The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it, and any associated attachments, from your system. Thank you. ****** Internet + Voice + Telephony + IT Services + Hardware/Software ****** February 2007 - Systems integration company TLC IT's product / services expansion is complete, with the introduction of Voice and Internet services rounding out their Juniper Elite Security Partnership, Avaya Telephony and traditional IT Infrastructure support services. "With the expansion of our business into Telephony and Security over the past 18 months, it made perfect sense to introduce Voice and Data services" stated Managing Director Alan Champan. "Clients want a single point of contact or more importantly a single point of responsibility when it comes to managing all these services, our client enjoy not only the benefits of dealing with one organisation, but also cost savings by combining all these services, both in management and direct product costs, it is a win / win situation." TLC IT is set to become one of the largest IT & T organisations in Australia, for further information on our services visit www.tlcit.biz or call 03 9922 0000 The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it, and any associated attachments, from your system. Thank you.
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