Hi there;
What rights should be granted to users on queues so these queues are
visible from the New Ticket in Drop down ..
and also from the Queue drop down in the Basics section ..
What I want is for some users to be able to create tickets and move
tickets to a particular queue, however they should n't see the ticket
listing or search in any of these queues (ie the SeeQueue right shows
more that I would like) ..
Any pointers will be appreciated ..
Roy
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