When you click on the Edit link on the header it will take you to Preferences->RT at a glance->Customize "N" Newest Unowned Tickets. At the top will be a link that called "Search - Unowned Tickets".
I'm guessing one has to have Admin rights in RT to be able to do this. Keep up with me and what I'm up to: http://theillien.blogspot.com Chris Poupart wrote: > If you don't mind me asking... what was the solution? > > Last time I tried to adjust that, I triggered a bug and caused all of > the links on the 10 Newest Unowned Tickets to disappear. > > -- Chris > > Mathew Snyder wrote: >> Nevermind...I've yet again found the solution AFTER asking about it. >> >> shame on me. >> >> Keep up with me and what I'm up to: http://theillien.blogspot.com >> >> >> Mathew Snyder wrote: >> >>> I'm not seeing anything obvious in the Configuration menu to do >>> this. Is it >>> possible? >>> >>> > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
