Soma,
You need to go to the "Advanced" query screen. There, you find where
the code (bottom box) is displaying the fields and add this
'__CustomField.{xxxxxxxxx}__',
where xxxxxxxxxis the name of the custom field. It is case-sensitive so
do not forget the capitols in the name. Put this where you want it to
show in your query and that should do it.
Kenn
LBNL
On 9/21/2007 10:54 AM, soma wrote:
Hi,
We have RT 3.6.4 installed. I was trying to create a query which
shows all the tickets assigned to a specific person. Query is working
fine. It returns all the rows. My problem is that I am not able to add
the custom fields into my display field list. Custom fields are not
showing-up in the “Display Columns->Add Columns” list box. How can I fix
this? I need to view the custom fields in my query result. Any help
would be appreciated.
Soma Manjulavil,
Boncle Inc.
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