Is it possible to configure such that when I hit 'resolve' it default to 'reply 
to requestors' instead of 'comment to admin'

       
---------------------------------
Take the Internet to Go: Yahoo!Go puts the Internet in your pocket: mail, news, 
photos & more. 
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

Reply via email to