Kenh,
We capture the comments made during the resolve transaction with our
resolve template. That way the only comments that go out are the last
ones made at resolve time.
Kenn
LBNL
On 9/26/2007 7:44 AM, KENH KASA wrote:
Is it possible to configure such that when I hit 'resolve' it default to
'reply to requestors' instead of 'comment to admin'
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