We're using MySQL 5 and have around 70k tickets. Keep up with my goings on at http://theillien.blogspot.com
Chris Nelson wrote: > What database backend are you using? We noticed a slowdown right around > 10k tickets, and we have a Postgres backend. One command that we found > useful was the vacuum command, which increased our performance > significantly. > > Mathew wrote: >> I've been informed that some are beginning to complain about the speed >> of RT when it comes to loading tickets that contain attachments. This >> has led to the question of distributed computing in the way of load >> balancing. I'd like to avoid moving in this direction with RT as we >> don't have the need for it. Our user base is small as is our ticket >> count. >> >> It would seem that most of the bottleneck comes from actually loading >> the page. I've found that tickets with numerous transactions (exact >> number not known) tend to be slow to load even without attachments. >> >> How should I go about pinpointing the bottleneck so I can find a >> solution that won't require a major tech refresh? >> >> >> Mathew >> > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
