I've been informed that some are beginning to complain about the speed of RT when it comes to loading tickets that contain attachments. This has led to the question of distributed computing in the way of load balancing. I'd like to avoid moving in this direction with RT as we don't have the need for it. Our user base is small as is our ticket count.
It would seem that most of the bottleneck comes from actually loading the page. I've found that tickets with numerous transactions (exact number not known) tend to be slow to load even without attachments. How should I go about pinpointing the bottleneck so I can find a solution that won't require a major tech refresh? Mathew -- Keep up with my goings on at http://theillien.blogspot.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
