On Oct 17, 2007, at 12:53 PM, José de Paula Eufrásio Júnior wrote:
So I got a loop yesterday. Somehow, one queue was added as requestor to a ticket, and everytime it received an comment via mailgateway it sent an email back to the requestors (it being the other queue again).
What version of RT? RT _should_ autodetect and stop that.
PGP.sig
Description: This is a digitally signed message part
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
