>>> On Wed, Oct 17, 2007 at 6:53 AM, in message <[EMAIL PROTECTED]>, José de Paula Eufrásio Júnior <[EMAIL PROTECTED]> wrote:
> What I want to do now is to remove the offending ticket. I tried setting > its status to 'removed' but the comments open it again. How can I safely > remove a ticket from the existance in RT, is it possible? José, Take a look at RTx-Shredder: http://search.cpan.org/~ruz/RTx-Shredder/ That should do it. -Tim -- Tim Wilson, Director of Technology Buffalo-Hanover-Montrose Schools 214 1st Ave NE Buffalo, MN 55313 ph: 763.682.8740 fax: 763.682.8743 http://www.buffalo.k12.mn.us _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
