Hey everyone, I've been beating my head against the wall trying to figure out an answer to the question I posted yesterday:
http://www.gossamer-threads.com/lists/rt/users/69123 Maybe I'm approaching this the wrong way, but I haven't been able to find out how to write a custom scrip condition that triggers when a CC is added to a ticket. (The flip side is triggering when a CC is removed.) Any ideas? This seems like it should be easy. What TransactionObj->Type would correspond to adding a CC? (And where should I be looking to find out about possible values for things like TransactionObj-Type?) Hoping someone has a clue they can loan me, Tim -- Tim Wilson, Director of Technology Buffalo-Hanover-Montrose Schools 214 1st Ave NE Buffalo, MN 55313 ph: 763.682.8740 fax: 763.682.8743 http://www.buffalo.k12.mn.us _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
