>>> On Thu, Oct 18, 2007 at 4:25 PM, in message <[EMAIL PROTECTED]>, Gene LeDuc <[EMAIL PROTECTED]> wrote: > Try > return $self- >TransactionObj- >Type eq "AddWatcher" && > $self- >TransactionObj- >Field eq "Cc";
I thought that would work, but I got this error in the log: Oct 18 16:31:28 support RT: Scrip 39 IsApplicable failed: Unrecognized character \xE2 at (eval 678) line 1. Stack: [(eval 678):1] [/usr/local/rt3/lib/RT/ScripCondition_Overlay.pm:219] [/usr/local/rt3/lib/RT/Scrip_Overlay.pm:437] [/usr/local/rt3/lib/RT/Scrips_Overlay.pm:230] [/usr/local/rt3/lib/RT/Transaction_Overlay.pm:171] [/usr/local/rt3/lib/RT/Record.pm:1444] [/usr/local/rt3/lib/RT/Ticket_Overlay.pm:1447] [/usr/local/rt3/lib/RT/Ticket_Overlay.pm:1387] [/usr/local/rt3/lib/RT/Interface/Web.pm:1432] [/usr/local/rt3/share/html/Ticket/ModifyPeople.html:73] [/usr/local/rt3/share/html/autohandler:292] (/usr/local/rt3/lib/RT/Condition/UserDefined.pm:67) I did manage to find something that seems to work though. It was posted on the list back in January, 2007. http://www.gossamer-threads.com/lists/rt/users/62335#62335 I tweaked it to look for Cc instead of AdminCc and got: my $transactionType = $self->TransactionObj->Type; my $watcherType = $self->TransactionObj->Field; if (($transactionType eq 'AddWatcher') and ($watcherType eq 'Cc')) { return 1; } return undef; That definitely does the trick. Now I just need to figure out how to send email to the newly minted Cc and not the whole group of Ccs. Thanks for the help Gene and Forrest. -Tim -- Tim Wilson, Director of Technology Buffalo-Hanover-Montrose Schools 214 1st Ave NE Buffalo, MN 55313 ph: 763.682.8740 fax: 763.682.8743 http://www.buffalo.k12.mn.us _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
