Mike Gracy wrote:
Sometimes autogenerated tickets get created with the content as an
attachment when no attachment was sent with the email.
In the body of the ticket it will state there appears to be no content.
Sorry, amending this:
The email that the user gets back states that there appears to be no
content, but the content is there when viewed in the web interface.
--
Mike Gracy
www.MyPoints.com
Unix/Network Sysadmin
525 Market St.
34th Floor
San Francisco, Ca 94105
Desk-415.829.6174
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