Mike, I had that problem with version 3.4.2. However, after upgrading to 3.6.4, the problem no longer is an issue.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Gracy Sent: Friday, October 19, 2007 8:48 PM To: [email protected] Subject: Re: [rt-users] Why does the content of a ticket sometimes end upbeing created as an attachement? Mike Gracy wrote: > Sometimes autogenerated tickets get created with the content as an > attachment when no attachment was sent with the email. > In the body of the ticket it will state there appears to be no content. > Sorry, amending this: The email that the user gets back states that there appears to be no content, but the content is there when viewed in the web interface. -- Mike Gracy www.MyPoints.com Unix/Network Sysadmin 525 Market St. 34th Floor San Francisco, Ca 94105 Desk-415.829.6174 Fax-415-829-6174 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
