Sometimes autogenerated tickets get created with the content as an
attachment when no attachment was sent with the email.
In the body of the ticket it will state there appears to be no content.
--
Mike Gracy
www.MyPoints.com
Unix/Network Sysadmin
525 Market St.
34th Floor
San Francisco, Ca 94105
Desk-415.829.6174
Fax-415-829-6174
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
