We would like to receive copies of our own updates to RT tickets.

In other words, right now, if I reply to an RT ticket via email or web, it will send a copy to all other subscribers but myself. I'd also like to receive a copy of what I had just sent.

I assume this is code changing logic (Removing the logic that checks to see whether or not I am the originator of an update as it is notifying subscribers of a ticket (I believe we are all listed as AdminCC's)).

Is there a way to do this?  Code change?
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:

If you sign up for a new RT support contract before December 31, we'll take
up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745.


Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com

Reply via email to