I tried both ways. Each ends up resetting the status to new. Keep up with me and what I'm up to: http://theillien.blogspot.com
Todd Chapman wrote: > You probably could eliminate the first condition but I doubt it's very > expensive to check it again. Also it doesn't hurt to have the > safeguard if someone accidentally changes the Condition. > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
