Holger,
In the template you use for the messages, you need to include:
RT-Attach-Message: yes
to ensure that Attachments get sent.
Cheers,
David
On 05/12/2007, at 3:07 AM, Holger Haase wrote:
Is there anybody out there wha can tell me a solution.
Why are attachments that I add to a reply or when resolving a ticket
in
the
WebUI are not send out by mail? We need this.
Regards
Holger.
------------------------------
Message: 3
Date: Sun, 2 Dec 2007 10:08:03 +0100
From: "Holger Haase" <[EMAIL PROTECTED]>
Subject: [rt-users] Attachments on reply
To: <[email protected]>
Message-ID:
<[EMAIL PROTECTED]>
Content-Type: text/plain; charset="utf-8"
Hi all,
Is there any way forwarding attachments when replying in addition to
store them in the ticket?
I use RT3.4.6
Thanks in advance,
Holger.
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