Hello,
--Am 5. Dezember 2007 10:18:05 +0100 schrieb Holger Haase
<[EMAIL PROTECTED]>:
this did not the trick, the attachment is stored in the ticket
But not send out per mail.
My resolve template:
-------------------------------------
Subject: Resolved: {$Ticket->Subject}
RT-Attach-Message: yes
According to our records, your request has been resolved. If you have any
further questions or concerns, please respond to this message.
--------------------------------------
you must not have a blank line between the subject: header and the
RT-Attach-Message: header, hence your template should look
-------------------------------------
Subject: Resolved: {$Ticket->Subject}
RT-Attach-Message: yes
According to our records, your request has been resolved. If you have any
further questions or concerns, please respond to this message.
--------------------------------------
Dirk.
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