A little more info. Did some additional testing and a second account that was known to RT but wasn't "privileged" received a response correctly.

Is there any differences how the system would respond to a request generated by a "privileged" user?

Steve

On Jan 8, 2008, at 2:54 PM, Steve Cochran wrote:


Working with a clean install of 3.6.3 on FC 7, running into a problem with outgoing email. Using the default config of sendmail pipe.

Scrip 6, which is the default send email to requester, is failing with error: no recipients found. This was with email coming from a internal account that also has an account in RT. Looking at the full headers showed no To: field, so I can see why the SendEmail package is failing to find a recipient. The user that send does show as having a valid email in their user profile.

Testing with unknown (to RT), local account on the linux server: a response did go out and full headers looked normal in the ticket.

Any idea why the outgoing mail might be failing to correctly generate a recipient?

Steve
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