Have you checked to make sure scrips are not in disabled mode?

Jeffrey Lee wrote:
> Hi guys,
>  
> So I finally got Rt up and running but i am having problems with the 
> outgoing e-mail. The only time RT will send an e-mail is if I manually 
> type an e-mail within the CC field of a ticket and update it. It will 
> not send to a requestor nor a user when they are assigned a ticket. 
> This is probably a simple fix. Any ideas?
>  
> -Jeff
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