Seems that all the scrips are not set to disabled. -Jeff
-----Original Message----- From: Drew Barnes [mailto:[EMAIL PROTECTED] Sent: Thursday, January 31, 2008 3:10 PM To: Jeffrey Lee Cc: [email protected] Subject: Re: [rt-users] e-mail not working Stage, not mode. Edit the scrip in the UI and check that the stage is not set to Disabled. Jeffrey Lee wrote: > How would I check if it is in disabled mode? > > -Jeff > > -----Original Message----- > From: Drew Barnes [mailto:[EMAIL PROTECTED] > Sent: Thursday, January 31, 2008 2:05 PM > To: Jeffrey Lee > Cc: [email protected] > Subject: Re: [rt-users] e-mail not working > > Have you checked to make sure scrips are not in disabled mode? > > Jeffrey Lee wrote: > >> Hi guys, >> >> So I finally got Rt up and running but i am having problems with the >> outgoing e-mail. The only time RT will send an e-mail is if I >> manually type an e-mail within the CC field of a ticket and update >> it. It will not send to a requestor nor a user when they are assigned a ticket. >> This is probably a simple fix. Any ideas? >> >> -Jeff >> --------------------------------------------------------------------- >> - >> -- >> >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com Commercial support: >> [EMAIL PROTECTED] >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> > > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
