I can¹t seem to get the syntax correct for a User Defined scrip to change
queue on an existing ticket, based on which email address they send to.  I
have two queues, [EMAIL PROTECTED] and [EMAIL PROTECTED]  We have an external
database that sends emails based on where a project is in our workflow, so
we need the tickets to drift thru the queues based on emails from the db.

Any existing scrips or extensions I might be able to look at?


-- 
Robert Smith | Post Production Manager
(:: +1.800.929.0737 x55 | +1.310.882.5584 fax
8:: [EMAIL PROTECTED] | AIM::  bigdaddyfix
*:: 6255 Sunset Blvd, 17th Floor, | Hollywood, CA, | 90028
::: http://www.livenation.com <http://www.livenation.com/> 

_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

Reply via email to