My RightsMatrix RT extension will tell you exactly how an individual got a right.
http://search.cpan.org/author/HTCHAPMAN/RTx-RightsMatrix-0.03.00/lib/RTx/RightsMatrix.pm On 2/7/08, Ole Craig <[EMAIL PROTECTED]> wrote: > > > On Fri, 2008-02-08 at 03:06 +0300, Ruslan Zakirov wrote: > > On Feb 8, 2008 2:45 AM, Ole Craig <[EMAIL PROTECTED]> wrote: > > > (RT 3.6.0) > > > > > > Do AdminCC users automatically get the ability to correspond with > > the > > > Requestor, even when the ReplyToTicket right is de-selected for the > > > role? If so, why is it selectable at all? > > No, they don't get unless they have this right via other roles or > > directly via group membership. I don't remember any bug fix that can > > be close to the problem you're describing, but 3.6.0 had been released > > on Jun 15 2006. It's very-very old. > > Yup. It's been in production since then, and I've been busy building a > support team and haven't had time to upgrade. I have a window scheduled > for early March. > > Glad to hear that the right does control; obviously I've missed an > inheritance somewhere. I'll go looking, thanks. > > -- > /Ole Craig > Security Engineer > Team lead, customer support > > [EMAIL PROTECTED] > 303-381-3802 main support line > 303-381-3824 my voicemail > 303-381-3880 fax > > www.stillsecure.com > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
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