Hi there,

Is there any way to match a customfiled value change from one specific value to 
another?

Transactions of type "CustomField" leave NewValue and OldValue to NULL so I 
just can know that the field has changed but not the old and new values.
In the ticket history you can see both values, can i use those values from a 
scrip condition?

Thanks in advance!

Alvaro

_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

Reply via email to