On 2/22/2008 4:42 PM, Steve Cochran wrote: > > Yep, read through that and > > http://wiki.bestpractical.com/view/AutoRedirectToSelfService > > I was wondering if anyone was using them and how the experience worked > for users. The other thought I had was using the one you suggested, > making the Self Service the default (not sure how yet), and then also > modifying the self service tabs to add a link to the "Advanced" interface.
Well, we use it here, and most people like it (personally I abhor the Self Service interface, but then I use Emacs & VI by choice, so I guess it's to be expected). Self Service is the default already, and there exists an "Advanced" link at the top right near the login/logout link. Adding it as a tab option instead is a very straight-forward thing to do, at least for the non-Self Service interface. -- Regards, joe Joe Casadonte [EMAIL PROTECTED] ========== ========== == The statements and opinions expressed here are my own and do not == == necessarily represent those of Oracle Corporation. == ========== ========== _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
