That is, IIRC, the paths used on debian systems. Mathew wrote: > Thanks to both you and Stephen. I didn't think the path listed on the > wiki page made much sense. > > Mathew > > Helmuth Ramirez wrote: > >> Hi Matt, >> Sorry about the delayed response. Here is I put mine, please note, I am >> far from being a Linux admin, or Perl programmer, so if this is 'dirty' my >> apologies in advance :) >> >> /opt/rt3/local/html/Callbacks/child/Elements/ShowLinks >> >> If I remember correctly, the 'child' folder I created myself to help me >> remember what it was. >> >> Hope that helps some. >> >> >> -----Original Message----- >> From: Mathew [mailto:[EMAIL PROTECTED] >> Sent: Friday, March 07, 2008 5:53 PM >> To: Helmuth Ramirez >> Cc: RT Users >> Subject: Re: [rt-users] CreateChildTicket >> >> I don't know what I'm doing wrong but the instructions I'm following don't >> want to work for me. >> >> Helmuth Ramirez wrote: >> >>> We're running 3.6.3, it shows up on under the Links section. I am >>> attaching a screenshot. >>> >>> >>> >>> -----Original Message----- >>> From: Mathew [mailto:[EMAIL PROTECTED] >>> Sent: Friday, March 07, 2008 5:00 PM >>> To: Helmuth Ramirez >>> Cc: Kenneth Crocker; RT Users >>> Subject: Re: [rt-users] CreateChildTicket >>> >>> Which RT version are you using. I tried it on 3.6.6 and it didn't want to >>> work. Where is the button supposed to be? >>> >>> Helmuth Ramirez wrote: >>> >>>> Hi Matthew, >>>> We deployed it successfully following the instructions. It works as >>>> advertised :) >>>> >>>> >>>> >>>> -----Original Message----- >>>> From: [EMAIL PROTECTED] >>>> [mailto:[EMAIL PROTECTED] On Behalf Of Mathew >>>> Sent: Friday, March 07, 2008 12:36 PM >>>> To: Kenneth Crocker >>>> Cc: RT Users >>>> Subject: Re: [rt-users] CreateChildTicket >>>> >>>> I'm referring to the the code provided on the wiki which implements a >>>> button that allows the automatic creation of child tickets when creating >>>> a ticket. Not the built-in version which relies on manual creation of >>>> links. >>>> >>>> Mathew >>>> >>>> Kenneth Crocker wrote: >>>> >>>>> Mathew, >>>>> >>>>> >>>>> Exactly what do you mean by "implement"? The ability for the >>>>> relationships are already there and nothing needs to be done. We use >>>>> >>>> it. >>>> >>>>> It works fine. I have several queries that provide a list of tickets, >>>>> the queues they are in, their status, some CF info, and any >>>>> >>>> dependancies >>>> >>>>> whether they are Parent/Child, DependsOn/DependedOnBy. What kind of >>>>> difficulty are you having? >>>>> >>>>> Kenn >>>>> LBNL >>>>> >>>>> On 3/6/2008 2:54 PM, Mathew wrote: >>>>> >>>>>> Has anyone implemented this successfully? >>>>>> >>>>>> >>> ------------------------------------------------------------------------ >>> >>> > > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
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