You could just make the Autoreply template blank. No email will be sent. On Mon, Apr 14, 2008 at 4:20 PM, Kevin Murphy <[EMAIL PROTECTED]> wrote:
> When creating large numbers of tickets via Tools/Offline, is there a > good way of disabling associated mail notification? I'm using RT > 3.6.6. In 2006, Jesse suggested using a temporary override template (in > my case named 'Admin Correspondence') hardwired to a nobody address. > > It would be great to have a checkbox on the Tools/Offline page to > "disable mail notification". Anything else is going to be potentially > disruptive of normal RT usage. > > Maybe there's no good way to do this. Not knowing anything about RT > internals, it seems like the "right" RT implementation of this might > require something like per-session scrips, the ability to override > global (and queue) scrips, and possibly even a new privilege. Ugh. > > -Kevin Murphy > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
