On Wed, Jan 16, 2008 at 12:02:52PM -0500, Yitzchak Schaffer wrote: > Greetings: > > Has anyone added custom fields where the choices are taken from a query > against an outside database, perhaps by modifying the RT code? I didn't > see anything about this in the docs, and it didn't seem like "Include > page" in the CF modification screen would be able to achieve this. If > not, where should I look in the source code - > share/html/Elements/EditCustomField seems like a good starting spot.
>That's a feature we've added for RT 3.8. If you're currently in >development, you might want to start with RT 3.7 - we're trying to get >3.8 ready for release now (though don't have a scheduled date) Did this feature actually make it into 3.8? I haven't found reference to it in the changelogs. gordon Jesse Vincent wrote: > We've integrated about 350 changes to RT in the last two months as part > of the big push toward RT 3.8.0. Many of those changes were made to > integrate features Best Practical has built or prototyped for clients > over the past several years. Below, please find the high-level changelog > for the differences between RT 3.7.81 and RT 3.7.85 (Beta 1 and Beta 2). > > At this point, the known remaining work is mostly related to polishing > the new web-based installation mechanism and cleaning up small issues as > they're reported. > > RT 3.7.85 is NOT RECOMMENDED for production use, however we strongly > urge you to deploy it in your testing environment and provide feedback > to help ensure that RT 3.8.0 is released soon and does what you need > when we release it. > > > http://download.bestpractical.com/pub/rt/devel/rt-3.7.85.tar.gz > http://download.bestpractical.com/pub/rt/devel/rt-3.7.85.tar.gz.sig > > Best, > Jesse > > > Major new features: > * Designed a new default RT 3.8 visual style > * Added support for Rich text / HTML mail composition within RT > * Added support for batched email 'digests' (Weekly or daily) > as well as the ability for a user disable mail him or herself > * Added the ability for users to build multiple custom 'dashboards' > out of saved searches, saved graphs and saved charts and to mail > those dashboards as reports on a regular basis. > * Added a new, friendlier web-based installation system. > * Added a Graphviz based visualization of ticket relationships > * Added simple buttons to create new related tickets > * Added simple 'bookmarks'/'favorites' support for tickets > * Added the Ability to subscribe to iCalendar feeds of ticket start/due > dates in Google Calendar / iCal.app > * Integrated "BrandedQueues" RT extension. Let you specify a different > subject token per queue > * Integrated RT::Action::ExtractSubjectTag to better support > conversations > between multiple ticketing systems > * Integrated RT::Action::LinearEscalate > * Integrated RT::Action::NotifyGroup > > Minor new features: > * EmailInput refactoring, for possible later autocompleter > * Clean up prototype/scriptaculous files > * more cleanups on mysql schema vs. charsets, update upgrade script > as well > * Allow "mailto:"; links as nav menu items > * Adding a PreForking variant of our Standalone webserver. > (currently disabled) > * Applied a patch from Brian Nelson to add better display of "large > text" > custom fields. > * The "CreateTicket" widget now supports ticket bodies > * Added Dean Edwards "IE7.js" to make it easier to write > cross-browser styles > * Finally killed code duplicated between RT::EmailParser and > RT::InterfaceEmail _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
