Richard,
It sounded like you wanted those rights yourself. Now it sounds like
you have all the rights, but you want to grant rights for others, but in
a limited way. Is that correct?
Kenn
LBNL
On 7/14/2008 4:18 PM, Richard Hartmann wrote:
> On Tue, Jul 15, 2008 at 01:01, Kenneth Crocker <[EMAIL PROTECTED]> wrote:
>
>> When you say "create tickets for everyone" do you mean in all queues
>> or to be able to choose an owner when creating a ticket? Whatever group you
>> are in would need the following rights:
>
> I both want to be able to create tickets for other users (so they own them)
> and be able to restrict the choice of queues to choose from (atm, I see all
> queues, but I only need to quick create in a few of them).
>
>
>> Hope this helps.
>
> I have full rights on everything, so I am not sure if I can restrict the
> choice in that way.
>
>
> Another question I thought of: I want to bookmark all tickets that I create
> and which I do not own. Is that possible? That way, I can easily keep
> track of all work I assign (I am not necessarily the requestor on tickets
> that I create [for others]).
>
>
> Richard
>
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com