I've followed the example in "RT Essentials" on configuring a multistage approval. It worked beautifully in v3.6.3. It fails to work after I've upgraded RT to v3.6.7.
In 3.6.3, the second approver will only receive an email upon the first approval resolution of the approving ticket. In 3.6.7, both approvers will receive emails at the same time. Can someone confirm this behaviour? I would really like to have back the behaviour found in 3.6.3. Can anyone out there who can help me on this. This is really important in what I'm going to do in my organization. Any advice is much appreciated. Thanks.
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