When commenting on or adding correspondence to a ticket via the web UI the To: recipient is listed as "AdminCc of companyname Ticket #xxxx". When doing the same via email and Reply All, one of the recipients is listed as "AdminCc of companyname Ticket #xxxx". This, of course, isn't a valid email address so results in a bounced message from our email server on that particular "address". The other email address, be it the comment or correspondence address makes it through though (as expected).
I've never seen this behaviour before I started administering the RT system here at my new job. It never came up at my last job. Anyone know what would be causing this? RT v3.6.8 on openSuSE 10.3. -Mathew -- Keep up with my goings on at http://feeds.feedburner.com/theillien_atom _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com