On Aug 1, 2008, at 10:28 AM, Mathew Snyder wrote: > When commenting on or adding correspondence to a ticket via the web UI > the To: recipient is listed as "AdminCc of companyname Ticket #xxxx". > When doing the same via email and Reply All, one of the recipients is > listed as "AdminCc of companyname Ticket #xxxx". This, of course, > isn't > a valid email address
Actually, it's RFC-compliant. But not all mail servers are your friend. See UseFriendlyToLine in the config file to get it sorted out. -j > so results in a bounced message from our email > server on that particular "address". The other email address, be it > the > comment or correspondence address makes it through though (as > expected). > > I've never seen this behaviour before I started administering the RT > system here at my new job. It never came up at my last job. Anyone > know what would be causing this? > > RT v3.6.8 on openSuSE 10.3. > > -Mathew > -- > Keep up with my goings on at http://feeds.feedburner.com/ > theillien_atom > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
